diagnose-call
Skill from SynthFlowAI/AnthropicPlugin
Install
npx skills add SynthFlowAI/AnthropicPlugin --skill diagnose-call
Runs the open skills CLI and installs the skill for your agent (Claude Code, Codex, Cursor …). Alternatively copy the skill folder into .claude/skills/ or upload it in Claude.ai under Settings → Skills.
As a Claude Code plugin
/plugin marketplace add anthropics/claude-plugins-official
/plugin install synthflow@synthflow
This skill is part of the plugin “synthflow”. In Claude Code the plugin installs it together with the plugin’s other skills, commands and hooks.
What does the diagnose-call skill do?
Description from the SKILL.md in the source repository.
Questions about diagnose-call
What does the diagnose-call skill do?
Investigate why a specific Synthflow call (or a small set of similar calls) went wrong — failed or missed transfers, calls cut off, the agent going silent or repeating itself, actions or webhooks that didn't fire or failed, wrong data captured, or outbound calls that didn't connect. Use this whenever the user points at a call or a phone number and asks what happened or why, e.g. "why did this call drop", "the transfer didn't ring", "the booking didn't happen on this call", "the webhook never arrived", or "check the call from +1… this morning". For an audit of many recent calls, use the call-review skill instead.
How do I install diagnose-call?
In a terminal: npx skills add SynthFlowAI/AnthropicPlugin --skill diagnose-call. The skills CLI asks which agents to install it for. In Claude.ai you can upload the skill folder as a ZIP under Settings → Skills.
Which agents can use diagnose-call?
Skills use the open SKILL.md format, which Claude Code, Claude.ai, the Claude API, OpenAI Codex, Cursor, Gemini CLI and other agents support.
Is diagnose-call safe to use?
Our automatic check found no risky patterns (piped shell scripts, hidden characters, secret access, prompt overrides). It is not a full audit – read the SKILL.md and any scripts before installing.
More skills from SynthFlowAI/AnthropicPlugin
Create, update, test, and attach Synthflow agent actions over MCP — custom HTTP actions, information extractors, transfers, SMS, real-time booking (Cal.com, GoHighLevel), IVR navigation, custom evaluations, and call-summary emails. Use this whenever the user wants to give an agent a new capability, connect it to an API or CRM, extract data from calls, add a transfer or SMS, set up booking, change an action's URL, body, or variables, or fix an action that isn't firing or is failing. Trigger on phrases like "add an action", "call my API during the call", "extract the caller's email", "set up a transfer", "connect booking", "update the webhook URL", or "the action isn't working".
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Review the last 100 calls for an agent and surface problems. Use this whenever the user wants a call-quality audit, a QA pass over recent calls, a "what's going wrong with this agent" review, or to find failed, unresolved, dropped, or otherwise problematic calls. Trigger on phrases like "review my calls", "what's wrong with the calls", "QA the last 100 calls", "find bad calls", or "audit recent calls".
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Build and run simulated-caller tests against a Synthflow voice agent, then report which scenarios pass or fail with transcript evidence. Use this whenever the user wants to test an agent before or after a change, check that a prompt fix works, reproduce a failure from a real call, build a test suite, or re-run existing simulations. Trigger on phrases like "test the agent", "run the simulations", "regression test", "make sure this didn't break anything", "build a test suite", "reproduce this call", or "re-run the tests".
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