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Mystery solved: Anthropic reveals changes to Claude's harnesses and operating instructions likely caused degradation

For several weeks, a growing chorus of developers and AI power users claimed that Anthropic’s flagship models were losing their edge. Users across GitHub, X, and Reddit reported a phenomenon they described as "AI shrinkflation"—a perceived degradation where Claude seemed less capable of sustained reasoning, more prone to hallucinations, and increasingly wasteful with tokens. Critics pointed to a measurable shift in behavior, alleging that the model had moved from a "research-first" approach to a lazier, "edit-first" style that could no longer be trusted for complex engineering. While the company initially pushed back against claims of "nerfing" the model to manage demand, the mounting evidence from high-profile users and third-party benchmarks created a significant trust gap. Today, Anthropic addressed these concerns directly, publishing a technical post-mortem that identified three separate product-layer changes responsible for the reported quality issues. "We take reports about degradation very seriously," reads Anthropic's blog post on the matter. "We never intentionally degrade our models, and we were able to immediately confirm that our API and inference layer were unaffected."Anthropic claims it has resolved the issues by reverting the reasoning effort change and the verbosity prompt, while fixing the caching bug in version v2.1.116. The mounting evidence of degradationThe controversy gained momentum in early April 2026, fueled by detailed technical analyses from the developer community. Stella Laurenzo, a Senior Director in AMD’s AI group, published an exhaustive audit of 6,852 Claude Code session files and over 234,000 tool calls on Github showing performance falling from her usage before. Her findings suggested that Claude’s reasoning depth had fallen sharply, leading to reasoning loops and a tendency to choose the "simplest fix" rather than the correct one.This anecdotal frustration was seemingly validated by third-party benchmarks. BridgeMind reported that Claude Opus 4.6’s accuracy had dropped from 83.3% to 68.3% in their tests, causing its ranking to plummet from No. 2 to No. 10. Although some researchers argued these specific benchmark comparisons were flawed due to inconsistent testing scopes, the narrative that Claude had become "dumber" became a viral talking point. Users also reported that usage limits were draining faster than expected, leading to suspicions that Anthropic was intentionally throttling performance to manage surging demand.The causesIn its post-morem bog post, Anthropic clarified that while the underlying model weights had not regressed, three specific changes to the "harness" surrounding the models had inadvertently hampered their performance:Default Reasoning Effort: On March 4, Anthropic changed the default reasoning effort from high to medium for Claude Code to address UI latency issues. This change was intended to prevent the interface from appearing "frozen" while the model thought, but it resulted in a noticeable drop in intelligence for complex tasks.A Caching Logic Bug: Shipped on March 26, a caching optimization meant to prune old "thinking" from idle sessions contained a critical bug. Instead of clearing the thinking history once after an hour of inactivity, it cleared it on every subsequent turn, causing the model to lose its "short-term memory" and become repetitive or forgetful.System Prompt Verbosity Limits: On April 16, Anthropic added instructions to the system prompt to keep text between tool calls under 25 words and final responses under 100 words. This attempt to reduce verbosity in Opus 4.7 backfired, causing a 3% drop in coding quality evaluations.Impact and future safeguardsThe quality issues extended beyond the Claude Code CLI, affecting the Claude Agent SDK and Claude Cowork, though the Claude API was not impacted. Anthropic admitted that these changes made the model appear to have "less intelligence," which they acknowledged was not the experience users should expect.To regain user trust and prevent future regressions, Anthropic is implementing several operational changes:Internal Dogfooding: A larger share of internal staff will be required to use the exact public builds of Claude Code to ensure they experience the product as users do.Enhanced Evaluation Suites: The company will now run a broader suite of per-model evaluations and "ablations" for every system prompt change to isolate the impact of specific instructions.Tighter Controls: New tooling has been built to make prompt changes easier to audit, and model-specific changes will be strictly gated to their intended targets.Subscriber Compensation: To account for the token waste and performance friction caused by these bugs, Anthropic has reset usage limits for all subscribers as of April 23.The company intends to use its new @ClaudeDevs account on X and GitHub threads to provide deeper reasoning behind future product decisions and maintain a more transparent dialogue with its developer base.

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venturebeat
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