intercom-analysis
Skill from intercom/claude-plugin-external
Install
npx skills add intercom/claude-plugin-external --skill intercom-analysis
Runs the open skills CLI and installs the skill for your agent (Claude Code, Codex, Cursor …). Alternatively copy the skill folder into .claude/skills/ or upload it in Claude.ai under Settings → Skills.
As a Claude Code plugin
/plugin marketplace add anthropics/claude-plugins-official
/plugin install intercom@intercom
This skill is part of the plugin “intercom”. In Claude Code the plugin installs it together with the plugin’s other skills, commands and hooks.
What does the intercom-analysis skill do?
Description from the SKILL.md in the source repository.
Works with Intercom
Questions about intercom-analysis
What does the intercom-analysis skill do?
Analyze Intercom conversations to identify support patterns, investigate customer issues, and look up contacts and companies. Use when the user asks to "analyze conversations", "find support patterns", "search Intercom", "look up a customer", "investigate a customer issue", "check contact info", or asks questions about their Intercom data.
How do I install intercom-analysis?
In a terminal: npx skills add intercom/claude-plugin-external --skill intercom-analysis. The skills CLI asks which agents to install it for. In Claude.ai you can upload the skill folder as a ZIP under Settings → Skills.
Which agents can use intercom-analysis?
Skills use the open SKILL.md format, which Claude Code, Claude.ai, the Claude API, OpenAI Codex, Cursor, Gemini CLI and other agents support.
Is intercom-analysis safe to use?
Our automatic check found no risky patterns (piped shell scripts, hidden characters, secret access, prompt overrides). It is not a full audit – read the SKILL.md and any scripts before installing.
Which tool is intercom-analysis for?
intercom-analysis comes from the makers of Intercom and helps your agent work with it.
More skills from intercom/claude-plugin-external
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