AI tools for “customer service”

Debug and support PostHog Experiments (A/B tests) for a customer looking at their own results. Use whenever an experiment support ticket is pasted or a customer asks a results question, most commonly "why aren't my…

…new/expansion/contraction/churn, ARPU, LTV, and per-customer/per-account revenue — on either PostHog data-warehouse views (HogQL) or an external dbt project. Use when the user wants to model, define, or compute…

…applications. Use when someone asks 'how to isolate customer data', 'how to build multi-tenant search/RAG', 'how many collections should I create', 'how to partition tenants by payload', 'a customer's data…

Set up the user's Ideal Customer Profile (an ICP Target Profile in Lusha) by asking the profile questions one at a time, drafting each answer from what is already known about their company and customers, then creating…

…conversations to identify support patterns, investigate customer issues, and look up contacts and companies. Use when the user asks to "analyze conversations", "find support patterns", "search Intercom", "look up a…

Turn a customer email thread into a ready-to-send QuickBooks estimate or invoice. Use when the user asks to "create an invoice from my email thread", "draft an estimate based on what I quoted this customer over email",…

Running an in-bundle DOCA service as a container on a BlueField (Argus, DMS, Firefly, or UROM service): kubelet standalone watching a static-pod manifests directory, YAML pod-spec drop, kubelet status / ENTRYPOINT logs…

…VPC endpoints (interface and gateway) for private AWS service access using AWS PrivateLink. Use when setting up secure private connectivity to S3, DynamoDB, and other AWS services without internet gateway, NAT…

…fault injection experiments with AWS Fault Injection Service (AWS FIS) to validate application resilience through chaos engineering. Covers experiment templates (actions, targets, stop conditions), the FIS…

…the user asks to "analyze this codebase", "document this service", "generate technical docs", "I inherited this code", "help me understand this system", "create docs for this project", "what does this system look…

Discovers and inspects BigQuery Data Transfer Service (DTS) configurations. Use this to identify existing ingestion pipelines and extract datasource or transfer config metadata for data pipelines. Use when a user asks…

…query, and stop a network-specific TAO inference microservice ({network_arch}-inference-microservice) by delegating container execution to the appropriate platform skill. Handles container image resolution,…

Use when the user wants to drive the CrowdSec Console **Service API (SAPI)** — the premium cloud REST API at admin.api.crowdsec.net — to programmatically manage blocklists (add/remove/bulk IPs, share, subscribe…

…create an agent or configure inbound channel routing; use service-agentforce-channel-configure for inbound…

…via REST. Do not use for full end-to-end setup — use…

…not use to filter which reps appear in Command Center; use service-omni-supervisor-config-deploy for…

…targets, analyze Omni-Channel setup, or find configured service channels. Do not use to create, update, activate, or delete channels or routing…

Use to report Omni-Channel Pending Service Routing usage without changing the org: query the current PendingServiceRouting count, compare it with an admin-supplied maximum or a labeled routing-model reference default,…

…headlessly on Salesforce: base settings, agent users, service channels, routing configs, queues (create and align) and members, presence statuses, permission assignments, the classic Omni Supervisor config plus…

Use to analyze whether an org should use Command Center for Service V2 or classic Omni Supervisor and recommend the next action without making changes. Triggers: detect Command Center V2 versus classic, check supervisor…